Est. 2009MelbourneLicensed plumber & gasfitterVBA 51 284
Blocked drains, dead hot water, burst pipes, gas. Inner-north and inner-east Melbourne, seven days, with a fixed price before a single fitting moves.
Tap what's happening and we'll show you exactly how we move on it.
Pick what's happening to see how fast we move, or just call the number below.
First, kill the water. Turn the mains tap off at the meter, usually street-side at the front boundary. Then call us.
We isolate the line, find where it actually failed, and fix the cause: slab leak, perished joint, split copper. Not just mop the puddle. You see the failure point before we repair it.
You're likely not without it for long. Gas, electric, or heat-pump. Tell us the brand on the unit if you can see it.
We repair where it's worth repairing and swap where it isn't. We carry common units for a same-day replacement, so it's not a week of cold showers waiting on a part.
Stop using the fixtures that back up and we'll get to you fast.
We put a camera down the line and find the real blockage: roots, grease, a collapse. Then clear it with a high-pressure jetter rather than a guess. You see the footage before and after.
If you can smell gas: turn it off at the meter, open windows, no switches or flames, get outside, then call.
Licensed gas work only. We leak-test, carbon-monoxide test, repair the fault, and leave you a compliance certificate. Cooktops, heaters, hot water, the lot.
Step 02 · Beyond the emergency
We camera the line, find the actual blockage, and clear it with a jetter rather than a guess. You see the footage before and after.
Repair or replace gas, electric, and heat-pump systems. Same-day swap on common units so you're not cold-showering for a week.
Burst pipes, slab leaks, and the slow drip rotting a cupboard out. We isolate, locate, and fix the cause, not just the puddle.
Licensed gas work: cooktops, heaters, hot water, and leak testing. We carbon-monoxide test and leave you a compliance certificate.
Full rough-in to fit-off, waterproofing and all. We work to the tiler's and the cabinetmaker's dates, not against them.
The small list that never gets done: running toilets, dripping taps, dodgy mixers. Booked, fixed, off your plate in one visit.
From the van · Field log
The standard · Every job, no exceptions
We say the price before a fitting moves. We turn up in the window. We leave it cleaner than we found it.
Service area · Carlton, Fitzroy, Brunswick, Northcote, Richmond, Kew, Hawthorn & the inner north & east
× Hartley & Vane — how it works
This site catches the eye. BackOnTools catches the call you can't — answers in your voice, books the job, and drops it in your pocket before you've put the spanner down.
Your site, built around your jobs — half price when it’s on a BackOnTools number.
Step 03 · Log it
Tell us what's happening and we'll come back with a time and a fixed price, usually the same day. If it's gushing right now, don't type. Ring it.
(03) 9042 718024/7 emergency callout, seven days.
BackOnTools × Maison Turco
Read the meter
There's no Hartley & Vane. We're Maison Turco, a Melbourne web studio, and we built this fictional plumber to show what a trade website looks like when it's made like the work itself: measured, square, finished. Every drain, certificate, and warranty line on this page is invented. The craft of the page is not.
BackOnTools answers your phone in your voice, books the job, and texts you the address. This site is the other half: the front door that makes the caller dial in the first place. If you run a real plumbing and gasfitting business and you're already on BackOnTools, leave your details and we'll build you your own page like this one. It's $490 when it's on a BackOnTools number (normally $1,490) and live this week. Your name, your jobs, your numbers, wired to the receptionist that already knows your trade.